FAQs

Explore our frequently asked questions to find detailed information about our marquees and services.

Orders

You can easily place an order through our website by selecting your desired products and following the checkout process.

Cancellations or changes are possible as long as your order has not yet been shipped. Please contact us by telephone so that your request can be checked immediately. You can reach us at 01793 467656.

Depends

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Payment & Delivery

We are unable to accept payments in instalments.

We offer two primary delivery options:

  • Collection (Free): Customers are welcome to collect their marquee from our location at GL7 3PH at no additional cost.
  • Delivery: We provide delivery services at a rate of £2 per mile from GL7 3PH, with a minimum charge covering 50 miles.

Once your purchase is complete, we will contact you within 7 days to arrange collection or delivery. If you require expedited delivery, please contact us directly, and we will do our best to accommodate your request.

Yes, we provide delivery services across the UK. However, please note that delivery charges apply at £2 per mile from our base at GL7 3PH, with a minimum charge for 50 miles. For long-distance deliveries, contact us for a custom quote.

If you require an urgent delivery, please contact us as soon as possible. While our standard timeline is within 7 days, we may be able to prioritise your order depending on our current schedule. This would be at an additional cost.